pages of the IHLS 2024 Progress and Impact Report in an artistic layout

Annual Progress & Impact Report Mailer

IHLS boosted its annual report's ROI by redesigning it into a concise Progress & Impact Report. This enhanced stakeholder engagement, improved visibility, and increased member interaction, all while maintaining state compliance.

A bin of library books

Which Is Gentler? Using Video to Assuage Worry

IHLS needed to address worry and misinformation around damage to library items. A compare-and-contrast video, seeded to social media and other communications, greatly reduced the negative chatter and proved an effective and duplicatable technique.

A newsprint paper airplane flies through the air, trailing smoke. The words "fact" and "fake" are clearly visible on airplane wings.

The History and Spread of American Fake News

This thesis reviews fake news creation and spread, tracing its American history to today's media. It explains how content creators, users, and technology disseminate it, offering definitions for current discourse.